Website T&Cs / Privacy Policy

Website T&CS/Privacy Policy

Who we are

Our website address is: http://www.organised-interiors.co.uk.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Information is collected through the contact form on the website and shared with MailChimp.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged into that website.

Analytics

We use Google Analytics & Hotjar to help us understand our visitors and their interactions. To remove this, please email [email protected] .

Who we share your data with

We share your data with partners who allow us to protect our site and help us fulfil requests, such as Mailchimp. For a list of these, please contact [email protected]

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Our contact information

For any queries, please email [email protected]

 Organised Interiors Privacy Policy

Last Updated Jan 2021

Our contact details

Business: Organised Interiors Ltd

Correspondence Address:

Unit 10921

PO Box 6945

London

W1A 6US

Phone: 0117 251 0116

Email: [email protected]

 

What type of information we have

We currently collect and process the following information:

  • Name
  • Email
  • Contact numbers
  • Address
  • Overview of household members if applicable
  • Cookie technology (which can be disabled through your browser)

How we get the information and why we do we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • In order to contact individuals who have expressed interest in a service or undertaken a service
  • In order to carry out a service
  • In order to follow up post service
  • In order to market our services (e.g. if permission for a testimonial has been given and name offered alongside)
  • In order to enforce a contract and pursue client for payment if overdue/unpaid.
  • In order to send follow up offers, if a client has agreed to marketing communications
  • In order to monitor and understand website traffic

We also receive personal information indirectly, from the following sources in the following scenarios:

  • Via another business we partner with/ third party, if you have explicitly expressed interest in our service and have requested to be contacted by us

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Poppy Duffree via email at [email protected] .

(b) We have a contractual obligation.

(c) Legitimate Interests.

 

What we do with the information

We use the information that you have given us for the reasons stated above.

We will share your personal details with one trusted individual if attending an address for personal safety.

We may share this information with a third party if you have provided explicit consent for this to happen, in order for an additional service to be provided that involves a third party.

We may share this information in order to comply with a legal request from enforcement authorities.

We share cookies with our third party partners Google Analytics and spam detection software.  You can see how Google Analytics collects and processes it’s data at www.google.com/policies/privacy/partners/ .

 

How we store your information

Your information is stored on a secure cloud-based service and, at times, on a back-up hard drive. Physical documents containing data (such as signed contracts) will be stored in a single secure location. Your information is also stored on a cloud-based CRM system and a cloud based accounting system.

We keep personal information, such as name, address, email and contact numbers for 6 years from the final data of service, or 2 years from the last date you expressed interest in our service. Exceptions include if monies were still outstanding, as contact details will remain on file until all aspects of the contract, such as payment, have been fulfilled.

We will then dispose your information by securely shredding any physical documents containing personal data and by deleting electronic files containing personal data.

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at [email protected] if you wish to make a request.

 

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113